Your AI will make stuff up

Ask AI a question your business has never written down, and it'll make up an answer with total confidence.

Could your business run for three weeks without your team ringing you? If you're serious about AI, that's the first problem to fix.

Most owners I work with feel trapped, because nothing happens without them. When your team gets stuck, at least they can pick up the phone and ask you.

AI won't ring you. Without clear rules and procedures, it fills the gap with a guess, and that's when AI backfires.

So start with the questions your team asks you over and over again. You don't have to remember them, because they're already in your inbox.

Connect Claude to your email and ask it to go through the last 100 emails your team sent you. Get it to pull out every question, group them into categories, and rank them by how often they come up. Then work from the top.

Your answers are already sitting in those threads. The reply you sent about pricing a rush job, or when to give a refund, is a rule you've already written once. Claude can turn those replies into written rules, or skills, that your team and your AI can both follow. A skill is a set of instructions Claude follows every time that question comes up.

It's less exciting than signing up for a new AI tool or building an agent, but in the long run it's worth far more. It's how you get to three full weeks off, with zero calls or emails from your team.

The full audit has ten questions, and every one maps to a document. Comment 'BRAIN' and I'll send you all ten, plus the templates to answer them.